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Scott McKay is a Toronto strategist, writer, creative director, patient manager, half-baked photographer and forcibly retired playwright.

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    "They had their cynical code worked out. The public are swine; advertising is the rattling of a stick inside a swill-bucket."

          – George Orwell

     

     

     

     

     

    "Advertising – a judicious mix of flattery and threats."

          – Northrop Frye

     

     

     

     

     

    "Chess is as an elaborate a waste of time as has ever been devised outside an advertising agency."

          – Raymond Chandler

     

    Entries in journalism (1)

    Friday
    Jun032011

    I can think of one thing that's not useful

    Journalism about marketing is at best an oxymoron; for some strange reason it's hard to get honest "behind the scenes" facts or real analysis out of marketers who are extremely good at telling a smooth single story that they totally control.

    So if I read industry mags at all, I'm skimming to find anything I might think is relevant. And I tend not to bother with mainstream press reportage, unless I want to become all hot and bothered, because their lack of basic knowledge makes their writing by and large useless. (This isn't a trait that's limited to their analysis of marketing; Salon's Patrick Smith, a working pilot, regularly talks about just how awful press coverage is of almost any given airline story.)

    But as I cruised this morning's Globe, I got sucked into an article, Simon Houpt's Adhocracy column, about the new Toronto Trending site. I thought the site itself had some interesting ideas, but maybe wasn't all it could be. But toward the end of his story, Simon Houpt talks about a new "wave" of marketing that focused on being useful to consumers, and he mentions some current examples.

    Lovely. Only a few years late.

    Utility is a paradigm we've been working at our shop with for three or four years, and one which we've already evolved internally a couple of times. We didn't invent the idea, either. And I really think that Simon Houpt should know that utility has been around for a while in this business that he writes about regularly.

    For some quaint reason, I expect a journalist who's writing a column about marketing to know something about it beyond the press releases he gets in his inbox.